Known synonyms are applied. March 23, 2022. Effective companies are built on dedicated, talented workforces. Browse our resources to see how the Vancouver release delivers for your organization. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Import orders from third-party systems and fulfill them within ServiceNow. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. Developers and builders of all skill levels can build a better workflow on our single, unified platform. Align your entire organization to deliver the outcomes that matter. The Release Management v2 plugin (com. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Use generative AI to empower your customers, admins, and developers, with low-code tools and connected data. Speed new products to market and quickly turn services into revenue. Consolidate inventory data so you can manage resources and services quickly and easily. ‑ July 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its second quarter ended June 30, 2023, with subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25%. Moving to the Cloud and DevOps: Challenges and Best Practices. Manage SaaS costs and usage with meaningful insights and actionable data. Known synonyms are applied. ServiceNow Change Management also lets you automate approvals for low-risk changes to drive greater process efficiency. With the Tokyo update, the focus was on expanding IT operations and IT service management. The release management lifecycle consists of five steps, which include planning, building, testing, preparing, and deploying a software update. The new solutions enhance security and governance, simplify critical processes in healthcare and. 0 combines Test Management and Test Management 2. Date 12/03/2023. Impact Accelerate ROI and amplify your expertise. HR Service Management. Partner Grow your business with promotions, news, and marketing tools. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. SANTA CLARA, Calif. Improve productivity and user adoption with ServiceNow training and certification. ServiceNow will continue to introduce new capabilities to Workplace Service Delivery, including performance analytics and predictive intelligence, empowering businesses to evolve and optimize workspace and workplace design for employees’ shifting needs. The key capabilities include automated change approval, collaboration on change implementation, risk conflict detection. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Get Started. Transform manual tasks and mundane work into digital workflows. PartnerGrow your business with promotions, news, and marketing tools. The ServiceNow® San Diego release includes new products and applications, as well as additional features and fixes for existing products. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Workforce Optimization. What's new at ServiceNow See All News NEWS ServiceNow expands Now Assist GenAI capabilities New Now Assist solutions include Virtual Agent, flow generation, and Field Service Management. . Available in the Now Platform Vancouver release, Now Assist for IT Service Management (ITSM), Customer Service. Assess risk and detect conflict to reduce change failure. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. Plan, design, build, configure and test hardware and software releases efficiently and effectively. Project Portfolio Management is available with Strategic Portfolio Management. ServiceNow Audit Management prioritizes internal audit engagements to eliminate recurring audit findings and enhance audit assurance and productivity. Activate your organization to scale up quickly, maintain business continuity, and enable productivity. Change Management was enhanced and updated in the Vancouver release. Impact Accelerate ROI and amplify your expertise. ServiceNow supports the management of critical infrastructure and the optimization of operational processes to ensure smooth operations and increased efficiency. In today’s economic headwinds, organizations are looking for ways to make workers more productive and drive operational efficiency. ServiceNow estimates there is a $11B total addressable market by 2025 for sourcing and procurement operations as well as a multibillion-dollar opportunity for finance and supply chain solutions that bring together people, processes, data, and technology on one, simplified platform. Enterprise Asset Work Management: The ServiceNow Utah release introduces new features that enable companies to enhance asset reliability. Take a proactive approach to occupational health and safety by providing a holistic view into safety observations, injury, and illnesses. John Ball. Employ automated frameworks to improve coordination between DevOps and IT. Workforce optimization includes a range of tools and strategies for optimizing employee performance. Type of release: Major, Minor, Emergency, or Patch. Get Started. The ServiceNow Vancouver release is really a huge step forward, with incremental capabilities that help customers and partners, said Jason Wojahn, CEO of Thirdera, a Broomfield, Colo. SANTA CLARA, Calif. Effective Planning Is the Key to Enterprise-Wide Visibility and Strategic Alignment. EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe V3. Release management is an IT term used frequently across a range of industries. Impact Accelerate ROI and amplify your expertise. Upgrading to a new ServiceNow family release provides various new functionalities, features, and fixes and ensures continued platform support. At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development. Assess hardware and software deployment risks proactively—before issues arise. The ServiceNow® ITOM Health product includes the ServiceNow® Event Management and ServiceNow® Health Log Analytics applications, which help you track and maintain the health of services in your organization. ServiceNow-Powered Change and Release Management: the Gist. 2 Requires at least two asset management products. ServiceNow Vendor Risk Management delivers a fast, smart, and connected way to manage third-party risk and build supplier resilience. The ServiceNow® Change Management application provides a modern approach to managing the life cycle of all changes in your organization. View Upgrade Info. See a visual map of the status and dependencies of OT assets in your manufacturing environment. Order Management for Telecommunications. In addition to providing the foundation for planning and execution of releases, Release Management provides a robust change-tracking feature that helps agencies monitor and. The stock, up 73% YTD. Reduce customer effort and improve your bottom line. The Release Management v2 plugin (com. Documentation Find detailed information about ServiceNow products, apps, features, and releases. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and. Release management incorporates goals and long-term strategic planning, as well as the individual tactical steps. ServiceNow Vault – This solution introduced in the Tokyo release helps organizations protect their sensitive data by adding an extra layer of security by providing flexible key management and strong government-approved encryption standards. Sep 22, 2023 -. It ensures that teams quickly and efficiently deliver the necessary applications and upgrades while maintaining the existing production environment’s integrity. 1. Transform the impact, speed, and delivery of IT. ServiceNow Release Management brings the power of advanced automation to the release management process. Access a central dashboard to monitor overall health and safety of. The Utah release boasts many new features to ServiceNow products such as CSM, HRSD, FSM, and CMDB. Scale order management to take on modern telecom opportunities and build for customer success. Order Management for Telecommunications. Step 1: Install the ServiceNow Change Management extension on your Azure DevOps organization. Enterprise risk management:. “ServiceNow has provided frictionless ways for colleagues to handle their IT; it has removed a lot of mundane tasks and certainly made. Keep pace with changing regulations using ServiceNow Regulatory Change Management (part of the ServiceNow Integrated Risk Management portfolio). SANTA CLARA, Calif. Scale order management to take on modern telecom opportunities and build for customer success. This allowed the resolution team in an organization to view, manage, and resolve incidents from anywhere and faster. Release Management in ServiceNow (and other cloud systems) is the key to success in implementing changes. – March 30, 2022 – ServiceNow (NYSE: NOW), the. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. Improve visibility for security and performance data. None of us want to have the management of our update sets jeopardize successful releases. Insights. Release management makes the change management practice more proactive and predictable. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. See How We Do It. Shares of ServiceNow (NOW) have risen 27% since the company in late October delivered strong Q3 results. Learning Build skills with instructor-led and online training. Learn how to use the ServiceNow® Release Management application to plan, schedule, and control the deployment of IT services across the enterprise. It’s worth noting that roadmaps are not a backlog of tasks or. Learning Build skills with instructor-led and online training. The Dialog Acts enhancement is enabled for all topics available in ServiceNow® Virtual Agent and Virtual Machine applications. Manage normal and on-call shifts from one place. I am a ServiceNow professional since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR. Welcome to the Now Platform Utah release! Jon Sigler. LearningBuild skills with instructor-led and online training. Get an executive view of key metrics and indicators with role-based dashboards and reporting. Activation information • ServiceNow Authentication: Platform feature – active by default. Demand DevOps Accelerate frequency of releases through the change automation approval process and reduce release risk. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. Hello Developers! August is right around the corner and with it comes a lot of excitement. Partner Grow your business with promotions, news, and marketing tools. Project Portfolio Management is available with Strategic Portfolio Management. Licensed software is now found in every enterprise department and managing compliance to these. Our change management application enables increased deployment frequency, faster time to value, and fewer related change failures. Automate and connect anything to ServiceNow. Employee self service (ESS) is technology that allows employees to handle a number of human-resources and administrative tasks on their own. ServiceNow Release Management brings the power of advanced automation to the release management process. ServiceNow platform management defines the practices, policies, and standards for how to grant access to, upgrade, patch, secure, and maintain the Now Platform. Delete apps that are no longer used and release app scopes for reuse. You can use the Configuration Items reference field to link the product with a corresponding CI in the CMDB. ”. ServiceNow unveils transformative innovations at Knowledge 2023. 1 AA and are actively working on a roadmap to accomplish this goal. 0 to help you. First of all, it is a lightweight and highly organized automated process that increases efficiency, transparency, consistency, and compliance in the Release Management process. Product. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management. Visit Store Now Assist for IT Service Management Accelerate IT team productivity with generative AI experiences. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Enterprise asset management (EAM) combines systems, processes, and software to control physical assets and equipment. ServiceNow unveils transformative innovations at Knowledge 2023. Quality assurance. Pablo Stern. ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform. 20, 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. Enterprise Asset Work Management: The ServiceNow Utah release introduces new features that enable companies to enhance asset reliability. Manage your team's work and access project status, time sheets, and agile development on your device. Brief description of the release. How search works: Punctuation and capital letters are ignored. Documentation Find detailed information about ServiceNow products, apps, features, and releases. IT Service Management. Enhanced automation and orchestration tools for. Predict issues, prevent impact, and automate resolution with AIOps. The ServiceNow plugin for HCL Accelerate automates the importing of records for ServiceNow incident management (beta), change. Release Phases. FSM receives a nice upgrade in Utah in the form of Equipment Scheduing. Known synonyms are applied. Learning Build skills with instructor-led and online training. Learning Build skills with instructor-led and online training. How to get Service Operations Workspace. ServiceNow, Inc. The key. The key capabilities include automated change approval, collaboration on change implementation, risk conflict detection. Stages in DevOps release management. -based. Read the release notes to learn about the release, prepare for. Help employees engage in their career growth. Customer Service Management release notes. Harness insights to protect operations from unplanned downtime. A Comprehensive Deep-dive into ServiceNow. SaaS integration profiles pull your company's software usage information from software vendors. . Give users a powerful, consumer-grade search experience with relevant, personalized results. Shares of ServiceNow (NOW) have risen 27% since the company in late October delivered strong Q3 results. Enhance visibility into your security posture and team performance. Known synonyms are applied. Release Management. Conclusion. Automate and connect anything to ServiceNow. SANTA CLARA, Calif. Skip to page content. The stock, up 73% YTD, this week hit a new 52. Get Started. ‑ July 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its second quarter ended June 30, 2023, with subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25%. It replaces the legacy Cloud Management application available in previous releases. Automate and connect anything to ServiceNow. The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the. Resources Packages Get Pricing Build agility across your organization. — May 11, 2021 – ServiceNow (NYSE: NOW) today announced new updates to its Vaccine Administration Management solution and unveiled its new Healthcare and Life Sciences Service Management product. Combine ITSM with other products and apps to create a powerhouse technology platform. Learn More. The ServiceNow® Core Now Platform provides features and functionalities to applications and other parts of the Now Platform. A single cloud platform, single code base that easily extends purpose-built service management use cases and workflows beyond ITSM, including Security. Bring together invoices, purchase orders, and approvals from a variety of systems, to pay suppliers accurately and efficiently. Special characters like underscores (_) are removed. ServiceNow Mobile Agent makes it easy for agents to triage, address, and resolve requests on the go. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Promote engagement and advocacy. Incorporate ServiceNow system and application logs into your enterprise security analytics tools. Learning Build skills with instructor-led and online training. Creating Organizational Agility: How Adaptive Planning Can Make You More Agile. When issues do happen, learn where they exist, quantify their impact, and resolve them quickly. Rating:. IT Asset Management Optimize technology asset investments Software Asset Management • Software Asset Management Success Value Builder: Drive continualPerformance Analytics is available with the Now Platform ®. The enhancement will then go into JIRA as an Epic for the SDLC. CloudGo recently built a portal for customers to easily download their workstation software by implementing ServiceNow Release Management for all software downloads. Streamline, simplify, and enhance compliance to reduce audit costs and enable better decision-making. roles. ServiceNow Release Management: An Overview. SANTA CLARA, Calif. Event Management provides alert aggregation for discovered services,The roadmap provides a shared source of truth, outlining the project in a way that is both easy to understand, and highly comprehensive. Capture, store, and maintain data for the resource lifecycle as a single source of truth. Product Documentation | ServiceNow. ServiceNow Release Management brings powerful automation to the release management process, reducing bottlenecks and keeping developers on track. “Enterprise” refers to business assets across departments. Impact Accelerate ROI and amplify your expertise. Scale order management to take on modern telecom opportunities and build for customer success. A release management checklist is a straightforward list of all software development phases and their corresponding tasks. Customers. In this spirit, I’m proud to introduce the Now Platform® San Diego release, available today. How search works: Punctuation and capital letters are ignored. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Scale order management to take on modern telecom opportunities and build for customer success. Use digital workflows for clear visibility into resource and service lifecycles across the. Customer success. Assess risk and detect conflict to reduce change failure. Speed new products to market and quickly turn services into revenue. Drive growth and reduce costs by using generative AI across every corner of your business. Select Gates and the ServiceNow Change Management pre-deployment gate. This tool enables dispatchers to schedule and manage specialized equipment like forklifts and. New to the London release, ServiceNow® Test Management 2. Employee Document Management. Anticipate trends, prioritize resources, and continuously improve with real-time analytics. Loading. Speed new products to market and quickly turn services into revenue. ServiceNow Release Management provides a centralized view of all release activities, making it easier for stakeholders to track progress. “With ServiceNow HRSD, employees could submit their COVID-19 questions in one place and have them addressed quickly. Deliver enterprise agility for better business outcomes. Get Started. How search works: Punctuation and capital letters are ignored. roles) to activate the ITSM Roles — Request Management plugin (com. Use the Gantt chart to quickly change task attributes, such as start and end time, rather than opening every Task form and modifying field values one by one. Empezar. S. Security operations is the merger and collaboration between IT security and IT operations, which prevents silos within the. ‑ April 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its first quarter ended March 31, 2023, with subscription revenues of $2,024 million in Q1 2023, representing 24% year‑over‑year growth, 27%. Each stage is important for properly organizing and. With Change Management, you can make changes with minimum disruption. We use cookies on this site to improve your browsing experience, analyze individualized usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. Business is more complicated than it used to be. Use a consolidated view of industrial control systems (ICS) data to prioritize incidents and changes, and then address them before they can impact operations. Other tools like Jira Service Management require purchasing additional products to unlock key features and rely on 3rd party apps to provide capabilities that come standard with ServiceNow ITSM. During the pandemic, companies that weren’t digitally enabled had great difficulty dealing with the massive disruption that hit them overnight. Process Mining. Apply risk-based vulnerability management across your infrastructure and applications. Organizations today—and the people who run them—face unprecedented challenges. DeveloperBuild, test, and deploy applications. Generative AI —where machines “understand” human language and respond to and act on it—can make that happen. Categories ServiceNow. The new Vancouver release follows ServiceNow's Tokyo update that came out in September 2022. Employee relations is a term that describes the interactions, communications, and relationships that businesses cultivate with their employees. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. itsm. A new plugin that provides alignment with proven ITIL practices is introduced in this release. Cash in on early payment discounts. An activity performs a discrete task as part of a multistep. Partner Grow your business with promotions, news, and marketing tools. “ServiceNow Customer Service Management (CSM), Field Service Management (FSM) and IT Service Management (ITSM) have helped Flinders University connect and automate mission critical processes. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. Product. Store Download certified apps and integrations that complement ServiceNow. Definition of SecOps. The ServiceNow® Customer Service Management application enables customer service organizations and service operations to collaborate on customer problems proactively to resolve customer issues. Help capture knowledge, enable self-service, and improve employee satisfaction. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. License and Cloud Cost Simulator. In other words, it allows you to monitor your company’s digital. Learn more about the Utah General Availability release highlights. Boost agent efficiency and customer satisfaction with intelligent service automation. ServiceNow-Powered Change and Release Management: the Gist. The services offered can also be used for the growth and development of the organizations. Learning Build skills with instructor-led and online training. October 11, 2022. Turn your strategy into. This falls under the larger umbrella of workforce optimization. What's new in the. In our blog post, we will. For complex changes, the Change Advisory Board (CAB) Workbench serves as a single destination to automatically plan schedule and run CAB meetings efficiently. However, given the complex ServiceNow cost structure, such sample cases can provide only a general idea of ServiceNow project costs. Telecommunications, Media, and Technology. For complex changes, the Change Advisory Board (CAB) Workbench serves as a single destination to automatically plan schedule and run CAB meetings efficiently. Welcome to the Now Platform San Diego release! CJ Desai. Empezar. Table 1. Read Press Release NEWS Partnership with Aston Martin Formula One® Team Learn how operations will be streamlined through the ServiceNow. best. It streamlines the change approval process and reduces manual e-mails to the developers. A project manager's average salary is $85,365 whereas release managers make an average salary of $109,886. Release management incorporates goals and long-term strategic planning, as well as the individual tactical steps. Gain real-time visibility across channels and work so you can manage for optimal performance. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Partner Grow your business with promotions, news, and marketing tools. • With strong ServiceNow development management practices, you also have effectively defined development standards, guidelines for customization and configuration, a development process flow, and a release management process. Order Management for Telecommunications. Hitch will add a new layer of AI‑powered skills insights to the industry‑leading Now Platform to help customers address talent gaps by tying employee. Managed services News ServiceNow Tokyo Release Targets Employee, Security, Supply Chain Management Joseph F. Gain insights from data, identify trends, and remove bottlenecks. Implementing the Release Management process in ServiceNow provides a lot of benefits to enterprises. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. Learning Build skills with instructor-led and online training. To learn more about the cookies we use and how you can change your preferences, please read our. Represents the planned phases within a release, which are used to group. How search works: Punctuation and capital letters are ignored. — September 22, 2022— ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced even more new features within its Now Platform Tokyo release. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Kovar September 22, 2022, 09:44 AM EDTServiceNow Blog. Now, any employee who needs a laptop submits a request through the Service Portal. Order Management for Telecommunications. Track all of your agile release train and scrum program features and epics in a single. You can also drag a task to change its start date if the. is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Detect issues before they can reach production and impact your customers. Application or feature. Automate approvals and governance to reduce. Webinars. Scale order management to take on modern telecom opportunities and build for customer success. Cumulative release notes summary on changes to Vancouver features and products. Learning Build skills with instructor-led and online training. Enable planners to identify, prioritize, and schedule the right work while aligning teams, driving efficiency, and staying on strategy. How search works: Punctuation and capital letters are ignored. Also referred to as Agile project management, this approach is based on the Agile methodology of software development, where cross-functional teams use continual collaboration, planning, learning, and improvement to deliver software more quickly and respond more flexibly to change. How search works: Punctuation and capital letters are ignored. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. To learn more about the cookies we use and how you can change your preferences, please read our. 3. Launch your skills and platform knowledge with these role-based resources that ServiceNow experts recommend, including courses, certifications, and leading practices for: Administrators. release_management_v2) provides release tables which store information. First of all, it is a lightweight and highly organized automated process that increases efficiency, transparency, consistency, and compliance in the Release Management process. The aim of the Agile approach is to deliver benefits. ---- KPMG and ServiceNow, today announced an expanded commitment to reimagine finance, supply chain, and. The world of work is changing faster than ever, but one thing remains the same: When technology unleashes human creativity and passion, everyone benefits. ServiceNow Change Management also lets you automate approvals for low-risk changes to drive greater process efficiency. Transform the impact, speed, and delivery of IT. Release Notes and Upgrades. Work smart, work fast Surface insights and deliver intuitive information based on historical data and context. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. Request ITSM Roles - Request Management - Product Documentation: San Diego - Now Support Portal. . SAM is an ongoing process with strategic goals that: Negotiate volume contracts to eliminate or reallocate software licenses that have been underutilized. DocumentationFind detailed information about ServiceNow products, apps, features, and releases. The Release Management application encompasses the planning, design, build, configuration, and testing of hardware and software releases to create a defined set of release components. Keep pace with changing regulations using ServiceNow Regulatory Change Management (part of the ServiceNow Integrated Risk. Special characters like underscores (_) are removed. Impact Accelerate ROI and amplify your expertise. Assign articles to teams to manage feedback and maintenance. Drive growth and reduce costs by using generative AI across every corner of your business. Impact Accelerate ROI and amplify your expertise. !!Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. Obtén respuestas a las preguntas y descubre cómo ServiceNow puede ayudarte a transformar la empresa con flujos de trabajo digitales modernos. The ServiceNow® Utah release includes new products and applications, as well as additional features and fixes for existing products. The ServiceNow release cycle is designed to provide optimal stability and quality, with the flexibility to quickly address problems and deliver new features. Developers. How Certificate Inventory and Management works. Enterprise Release Management (ERM) application (plugin - com. Partner Grow your business with promotions, news, and marketing tools. — March 14, 2022— ServiceNow (NYSE: NOW) today announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and. ”. ServiceNow, the leading digital workflow company making work, work better for people, today announced it has signed an agreement to acquire Sweagle, a Belgium based configuration data management company. Diversity, Equity, and Inclusion. Known synonyms are applied. One of the features was the ServiceNow Incident Management Mobile application.